Dell Boomi Success Assurance Director - SF Bay Area

  • Dell,
  • San Francisco, CA
B2B, Civil, Consulting, Director, Genetic, HTML, HTTP, Management, Sales
Full Time, See Job Description
Telecommuting not available Travel not required

Job Description

Dell Boomi Success Assurance Director - SF Bay Area - 17000LLR

DellBoomi Success Assurance Director - San Francisco Bay Area

As amarket and technology leader in integration platform as a service (iPaaS), DellBoomi is one of the hottest tech companies in the SaaS/Cloud industry, named aLeader for the third year in a row in the Gartner Enterprise iPaaS Magic Quadrant .Our award-winning , patented technology istransforming the world of integration by making enterprise-class integrationtechnology accessible and affordable to companies of all sizes. Learn moreat

As successful candidate,you will influence our Success Assurance program, inaddition to the goal of earning the role of a trusted advisor atthe select customers.


In thisrole, you will have the responsibility to:

  • Maximize retention and identify growth opportunities with your account portfolio

  • Manage the overall post-sales account success (technical, commercial) with the support of the Dell Boomi teams (Product, Services, Support)

  • Understand of customer requirements and drive internally (enhancements, fixes) required to accelerate and remove barriers to customer adoption and growth.

  • Identify opportunities for expansion associated with their adoption of the Dell Boomi product portfolio and collaborate with internal stakeholders (account, product teams.)

  • Partner with our subscription sales makers during the sales cycle on the value of the Dell Boomi Professional Services as part of the Success Assurance program

  • Present at industry events, executive briefings and customer facing workshop



  • 10+ years of experience working as either a Architect, Engineer or Consulting role

  • Experience with cloud and application integration and B2B integration

  • Experience with Large Enterprise IT organization

  • Ability to address topics such as business value and total cost of ownership, etc.

  • Demonstrated ability to successfully handling solution and services scoping to define a Statement of Work

  • Experience in collaborating with Global Systems Integrators

  • Excellent ability to understand and communicate complex business and technical subjects to both Management and Technical audiences.


Excellent business,analytical, problem solving and communication skills (written and verbal)

Proven ability to meetand exceed retention targets

Advanced EducationalDegree preferred

Company Description

With more than100,000 team members globally, we promote an environment that is rooted in theentrepreneurial spirit in which the company was founded. Dell’s team membersare committed to serving our communities, regularly volunteering for over 1,500non-profit organizations. The company has also received many accolades fromemployer of choice to energy conservation. Our team members follow an openapproach to technology innovation and believe that technology is essential forhuman success.

Why work with us?

· Life at Dell means collaborating with dedicated professionals with a passionfor technology.

· When we see something that could be improved, we get to work inventing the solution.

· Our people demonstrate our winning culture through positive and meaningfulrelationships.

· We invest in our people and offer a series of programs that enables them topursue a career that fulfills their potential.

· Our team members’ health and wellness is our priority as well as rewarding themfor their hard work.

Dell is an Equal Opportunity Employer and ProhibitsDiscrimination and Harassment of Any Kind: Dell is committed to the principle ofequal employment opportunity for all employees and to providing employees witha work environment free of discrimination and harassment. All employmentdecisions at Dell are based on business needs, job requirements and individualqualifications, without regard to race, color, religion or belief, national,social or ethnic origin, sex (including pregnancy), age, physical, mental orsensory disability, HIV Status, sexual orientation, gender identity and/orexpression, marital, civil union or domestic partnership status, past or presentmilitary service, family medical history or genetic information, family orparental status, or any other status protected by the laws or regulations inthe locations where we operate. Dell will not tolerate discrimination orharassment based on any of these characteristics. Dell encourages applicants ofall ages.

"LI Priority"


"LI Priority"


Dell is an Equal Opportunity Employer. To learn more about our commitment to Diversity & Inclusion, visit: Equal Employment Opportunity Policy Statement

Life at Dell Learn about Dell culture, the interviewing process and benefits offered in your location: Life at Dell

Job Customer Advocacy

Primary Location North America-US-CA-San Francisco

Other Locations North America-US-CA-Sunnyvale, North America-US-CA-Santa Clara, North America-US-CA-Redwood City, North America-US-CA-San Jose, North America-US-CA-Mountain View, North America-US-CA-Fremont, North America-US-CA-Palo Alto, North America-US-CA-Los Gatos, North America-US-CA-Walnut Creek, North America-US-CA-San Bruno, North America-US-CA-Daly City

Shift Day Job

Job Level Individual Contributor

Organization Boomi

Posted By

One Dell Way Round Rock, TX, 78682

Dice Id : delliirc
Position Id : 17000LLR
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